How to respond when a client questions your value as a professional
While talking with many of my travel consultant clients, I’ve noticed a recurring obstacle. When clients ask them to justify their compensation, whether it’s supplier commissions, service fees, or other professional fees and charges, they sometimes find themselves at a loss for words. In a recent article from REALTOR® Magazine, Tonya Eberhart and Michael Carr give some […]
Keep track of email conversations using ClientBase and Gmail
There’s an easy way to keep track of your client email conversations using ClientBase and Gmail. ClientBase makes it easy to send email to your clients within the program. Unfortunately, there isn’t an automatic method for tracking incoming messages and entire conversations. While there are some manual workarounds, I’ve found an easier way using Gmail. […]
Entering Dates in QuickBooks
If you’ve checked out my blog recently, you may have noticed that I really appreciate shortcuts when working with data entry. Since entering accurate dates on transactions is essential to keeping accurate books, I really appreciate the ways that many applications make entering them easier. Both QuickBooks Desktop (QBD) and QuickBooks Online (QBO) have some […]
What exactly is Trams Back Office?
With Trams® Back Office, part of the Sabre® Red™ travel solution, you’ll have the capability to easily monitor, manage and grow your business.
Setting up email signatures in CBO: A workaround
Someone recently asked me how to set up their email signature in ClientBase Online. For those who have used ClientBase Windows, your database administrator has likely setup a default email signature for sending messages from ClientBase. Unfortunately, email signatures is one of the features that is unavailable in ClientBase Online. But the good news is […]
Date formulas make running TBO and CB reports easier
In an earlier post, I talked about some easy shortcuts for entering dates in Trams and ClientBase. In this post, I want to share some more advanced ways you can use date formulas. Date formulas are a great way to quickly calculate dates. These are particularly helpful when saving queries to run reports on a […]
Easier ways to enter dates in TBO and ClientBase
There are some useful shortcuts for entering dates in Trams Back Office and ClientBase. Date always display in the MM/DD/YYYY format (if your computer is set to use the U.S. date format.[1] but it’s not necessary to enter the date the same way. Try using some of the following shortcuts to make entering dates easier […]
G Suite – Get the power of Google for your own company and save 20%
As a long-time user of G Suite, I can attest to its ease of use and flexibility for managing T.S. Warren’s email and collaboration. And now I’m excited to announce that through the G Suite referral program, I can offer you a special discount code to save 20% on your first year’s subscription.* And there’s […]
New Sabre Red Workspace
A heads up for my clients who use Sabre Red Workspace. Sabre has announced they are launching major upgrade to SRW. I recently joined a demonstration provided by Sabre, and there are some major changes to the user interface. You likely already received a notice directly from Sabre. I highly recommend that you join one […]
Happy New Year
Here's wishing you a very happy, healthy, and successful 2018!
HOLIDAY HOURS: Please note that I will be unavailable on Monday, December 25 and Monday, January 2. I will be working limited hours during the rest of the holiday week.