How to respond when a client questions your value as a professional

While talking with many of my travel consultant clients, I’ve noticed a recurring obstacle. When clients ask them to justify their compensation, whether it’s supplier commissions, service fees, or other professional fees and charges, they sometimes find themselves at a loss for words. In a recent article from REALTOR® Magazine, Tonya Eberhart and Michael Carr give some […]

Keep track of email conversations using ClientBase and Gmail

There’s an easy way to keep track of your client email conversations using ClientBase and Gmail. ClientBase makes it easy to send email to your clients within the program. Unfortunately, there isn’t an automatic method for tracking incoming messages and entire conversations. While there are some manual workarounds, I’ve found an easier way using Gmail. […]

Entering Dates in QuickBooks

If you’ve checked out my blog recently, you may have noticed that I really appreciate shortcuts when working with data entry. Since entering accurate dates on transactions is essential to keeping accurate books, I really appreciate the ways that many applications make entering them easier. Both QuickBooks Desktop (QBD) and QuickBooks Online (QBO) have some […]

New Sabre Red Workspace

A heads up for my clients who use Sabre Red Workspace. Sabre has announced they are launching major upgrade to SRW. I recently joined a demonstration provided by Sabre, and there are some major changes to the user interface. You likely already received a notice directly from Sabre. I highly recommend that you join one […]

Happy New Year

Here's wishing you a very happy, healthy, and successful 2018! HOLIDAY HOURS: Please note that I will be unavailable on Monday, December 25 and Monday, January 2. I will be working limited hours during the rest of the holiday week.